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Disclaimer: The entries you find in these pages are based on my individual opinions and thoughts. Some of the entries may be just plain wrong, and others harmful. Should you choose to act on, or try, anything you find on this site, you assume any and all risks associated with your actions. So there.
Bellsouth Email Issues
January 24, 2006
Bellsouth has been having worse and worse problems with the sending of email over the past few weeks/months. I finally had a chat with their online support. Here is the transcript.
me : We send via mail.bellsouth.net
me : This happens to everyone I know. Is there something wrong with the bellsouth mail servers?
BellSouth eAgent : Hello. You have reached BellSouth FastAccess DSL eChat Agent Beverly. I am happy to assist you with this issue. May I please have your DSL phone number to access your account information?
me : (my)phonenumber
BellSouth eAgent : Thanks
BellSouth eAgent : We have had issue with the email servers the past few weeks.
me : Any ETA on a solution?
BellSouth eAgent : We have also upgraded the email servers which did encounter a few issues.
BellSouth eAgent : Everything should be complete later today.
me : So all will be well sometime later today, and you've put in new servers in the recent past. Got it. Thanks.
BellSouth eAgent : Is there anything else I can assist you with today?
me : No, that's it. Thanks
BellSouth eAgent : Please visit our online resources at http://help.bellsouth.net/bellsouth/asp/home.asp.
Yeah, right. Well, hopefully their problems will actually go away. We'll see.